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Alond Proprietary Limited is committed to protecting the privacy of personal information.

Alond Proprietary Limited is committed to protecting the privacy of personal information.

Personal information is defined under the privacy act 1988
Alond Proprietary Limited is an Australian privacy principal entity under this act and therefore complies with the Australian privacy principles. All employees working with and for Alond Proprietary Limited are required to be familiar and are required to comply with the obligations set out in this our privacy policy.

Alond Proprietary Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

The kinds of information we collect and hold

  • Personal information for advocacy purposes such as name and postal address phone and fax numbers and email addresses.
  • Personal information relating to a person's business or professional capacity such as the Australian Business Number, Australian Company Number, position, organization, postal address, phone and fax numbers and email addresses.
  • Transactional information such as credit card details or bank details in the event of a purchase from Alond Proprietary Limited
  • Personal information for human resources, finance and general entity administration purposes.
  • Personal information for the purpose of organizing, inviting and holding a conference, seminar or similar Alond Proprietary Limited event
  • We may also publish information on a publicly accessible webpage on the Alond website ( http://alond.com.au/ ) with the express approval of the person or organization named.

How we use cookies

A cookie is a small file which is placed on your computer's hard drive all modern web browsers offer you the option of allowing or disallowing this small file to be added to your computer. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. In some cases, not allowing cookies can prevent the shopping features on this website. You are of course welcome to contact us and place an order manually.

For the exhaustive list of cookies we collect see the List of cookies we collect section.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How we collect personal information

  • Directly from the person we are working with to provide advice, materials, or resources.
  • From publicly available information

how we hold personal information

  • We take reasonable steps to maintain the security of personal information to protect it from unauthorized disclosures.
  • Hard copy format in our secure offices.
  • Electronic format in our secure servers.

The use of personal information

  • the 1st priority of Alond Proprietary Limited's use of personal information is to protect its confidentiality, subject to the particular use the information is being put to. Personal information will not be revealed, sold, distributed, rented, licensed, shared or in any other way passed on to any 3rd party unless the consent has been granted by the individual or organization, or that we are required to do so by law.
  • We use your information to provide products and services to you or to provide more information about these products or services.
  • Alond Proprietary Limited is committed to the use of personal information in accordance with the Australian privacy principles.

How to access or correct your personal information or make a privacy complaint

Alond Proprietary Limited is transparent and accountable for the limited personal information we collect.
If you wish to access or correct your personal information that Alond Proprietary Limited hold, please contact us using the contact form below or using the email store@alond.com.au

If you wish to send us a written document you may address it to;

 

The Privacy Officer
Alond Proprietary Limited
PO Box 1186
South Melbourne, Victoria, 3205
Australia

You may also use these contact details to notify us of a privacy complaint that you may have against us if you think we have failed to comply with our obligations under the Australian privacy principles.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT
_IDS
Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT
_SHOPPING_CART
A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED
_SAVE_COOKIE
Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT
_IDS
The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.